Talking smart: tips for effective verbal communication

Verbal or spoken communication is a way to express yourself and to connect with others. It is a fundamental soft skill that allows us to share information and be part of society. Verbal communication refers to the use of words when delivering and understanding messages. The importance of communication in any aspect of human life cannot be underestimated, and mastering verbal communication skills will help
you to succeed in personal, social and business spheres.

If you’re wondering how to improve communication skills, you should think of communication training. Here are 3 tips from our Academy’s course that helps to develop talking skills and enhance interpersonal interactions.

Tip 1. Be open and friendly

It’s an obvious fact that first impressions have a significant impact on the quality of communication. When meeting a person for the first time, use appropriate greetings or formalities and use small talk. Be confident and relaxed, avoiding talking too fast or too much. If you introduce or present something, be clear, concise and straightforward and don’t give the audience unnecessary details. Positive reinforcement is another helpful technique to influence people. To create a friendly environment, say “good”, “great” or similar words without interrupting the speaker,
but not too often. It reinforces communication and makes people like you.

Tip 2. Use the power of questions

Questioning is one of the most effective communication skills. It is essential for obtaining information and building rapport. The ability to ask appropriate questions ensures smooth and successful communication. Closed questions impose a short answer, usually “yes” or “no”. Open questions with words such as “what” and “why” widen the range of response and stimulate discussion, while closed questions obstruct
conversation and should be avoided. Open questions require more time to answer but, at the same time, give more information and encourage involvement in the discussion. Questions can also be used for clarification and obtaining additional information by paraphrasing and summarizing.

Tip 3. Give feedback

There are several ways to give positive feedback. You can reflect on what has been said in your own words demonstrating your understanding and letting the speaker know that their message has been delivered. Reflection also shows that you are interested in the speaker and respect them. Moreover, you need to close communication in a positive way. It means that interaction cannot end abruptly. Wait until another person finishes speaking, offer to make future arrangements and use acceptable phrases and formalities to say goodbye. Closure is very important because people tend to remember the last words and emotions, so final impressions are as
crucial as the first ones.

Spoken communication forms the basis of our daily routine, and it is essential to develop and improve communication skills to achieve our goals in all aspects of life.

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Our programs are for you if:
  • you are introverted and find it difficult to communicate;
  • you are building a new business and need to develop leadership skills;
  • you are ambitious and want to have an advantage over others;
  • you are tired of misunderstandings and confusions in communication;
  • you want to improve your status and play in the "big leagues";
  • you conduct negotiations and want to influence with more impact;
  • you are tired of being misunderstood and not accepted;
  • you are tired of loneliness and desire to build a healthy relationship;
  • you want to minimize challenges in communication and avoid conflicts;
  • you feel frustrated and anxious when meeting new people;
  • you need to strengthen your self-esteem and confidence;
  • you want to become a public figure and increase your influence;
  • you want to enjoy communication and be accepted in any company;
  • you agree that networking should be an integral part of your life.

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