Preview: A Collaborative Conflict Management Strategy
People are different — while this fulfills our lives, it is also the number one contributor of misunderstandings and conflicts. Realizing that other people are another sphere of interests, expectations and needs, it’s vital to explore territories where our spheres overlap and establish a common ground.
Collaboration or win-win strategies, includes an understanding of each other’s interests, expectations and needs and coming to a mutual agreement. Therefore, to be successful in collaboration one should first develop a certain mindset and then implement special conflict management techniques that will satisfy both parties.
This is the precise purpose of this lesson — to provide guidelines on collaborating and negotiating successfully.
What will you learn in this lesson?
- Understand the reasons of conflicts between people
- Explore the stereotypes that prevent collaboration
- Learn basic principles of successful negotiation
- Use of the right questions to initiate collaboration
- Manage emotional feelings and keep the mind focused
- Know the verbal techniques of clarifying and mutual understanding
- Implement win-win strategies and collaborate successfully
- Avoid mistakes that beginners mistakenly make
- Become a more confident communicator
- Protect your boundaries from unwelcome intrusion
Who is this lesson for?
- Those who prefer collaborating conflict management style
- Those who would like to understand the roots of misunderstanding
- Those who are involved in negotiations and would like to succeed
- Those who would like to resolve conflicts effectively
- Those who need to enhance their self-confidence and resilience
Lesson Flow:
A Collaborative Conflict Management Strategy Lesson consists of self-paced online learning, series of daily exercises and a quiz. This lesson is offered in a 5-day format that teaches useful win-win strategies and promotes skills of building effective partnerships.
Lesson includes:
- 5 Practical exercises
- 9 Detailed mini-lectures
- 5 Educational video clips
- 26 Educational charts and pictures
For any questions regarding the learning process or technical difficulties in accessing the lesson, email to: [email protected]