Preview: How to Transform Destructive Conflict into Constructive Conflict
What is conflict management? Strange as it may sound, one of the main benefits of conflict is its ability to clarify needs and establish new opportunities and relationships. However, this is attainable only under one condition — when we take control over ourselves and the situation, not when it steers us in an unknown direction.
For this to materialize we need to develop new habits which assist in keeping conflict situations and ourselves under control, namely — reacting adequately and appropriately, maintaining our emotional balance, use of the right wording and avoiding situations that lead to escalation. As well, you need to know how to influence other people when they are trying to shake your boat.
This lesson will equip you with the necessary conflict management techniques that address the constructive transformation of destructive conflicts.
What will you learn in this lesson?
- Identify destructive patterns and develop the ability to prevent them
- Recognize confrontational people and situations
- Understand the main difference between destructive and constructive conflicts
- Explore the stereotypes that prevent collaboration
- Learn conflict management techniques to modulate and mitigate conflict
- Manage emotional feelings and keep the mind focused
- Use of verbal conflict management tools
- Develop self-defense strategies while in triangles
- Become a more confident communicator
- Protect your boundaries from unwanted intrusion
Who is this lesson for?
- Those who are tired of conflicts and would like to master conflict management strategies and conflict resolution skills
- Those who would like to control their emotional state while in a conflict
- Those who need to terminate conflicts without incorporating other resources and energy
- Those who would like to identify people and situations associated with conflict
- Those who need to grow their self-confidence and resilience
Lesson Flow:
How to Transform Destructive Conflict into Constructive Conflict Lesson consists of self-paced online learning, series of daily exercises and a quiz. This lesson is offered in a 5-day format that develops conflict management skills.
Lesson includes:
- 4 Practical exercises
- 7 Detailed mini-lectures
- 2 Educational video clips…
- 17 Educational charts and pictures
For any questions regarding the learning process or technical difficulties in accessing the lesson, email to: [email protected]