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94
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Preview: Genius of Communication 10 minsLecture1.1
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Preview: Genius of Communication – Body Language 10 minsLecture1.2
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Body Language Chapter 1 20 minsLecture1.3
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Body Language Chapter 2 20 minsLecture1.4
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Body Language Chapter 3 20 minsLecture1.5
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Body Language Chapter 4 15 minsLecture1.6
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Day 1 – Audio Exercise 1 20 minsLecture1.7
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Day 2 – Audio Exercise 2 20 minsLecture1.8
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Day 3 – Audio Exercise 3 20 minsLecture1.9
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Day 4 – Audio Exercise 4 20 minsLecture1.10
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Day 5 – Audio Exercise 5 20 minsLecture1.11
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Day 6 – Audio Exercise 6 20 minsLecture1.12
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Day 7 – Audio Exercise 7 20 minsLecture1.13
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Genius of Communication Body Language: Self-Assessment Quiz 4 questionsQuiz1.1
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Preview: Genius of Communication – Verbal Communication 10 minsLecture1.14
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Verbal Communication Chapter 1 20 minsLecture1.15
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Verbal Communication Chapter 2 30 minsLecture1.16
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Verbal Communication Chapter 3 15 minsLecture1.17
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Verbal Communication Chapter 4 15 minsLecture1.18
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Day 8 – Audio Exercise 8 20 minsLecture1.19
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Day 9 – Audio Exercise 9 20 minsLecture1.20
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Day 10 – Audio Exercise 10 20 minsLecture1.21
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Day 11 – Audio Exercise 11 20 minsLecture1.22
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Day 12 – Audio Exercise 12 20 minsLecture1.23
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Day 13 – Audio Exercise 13 20 minsLecture1.24
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Day 14 – Audio Exercise 14 20 minsLecture1.25
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Genius of Communication Verbal Communication: Self-Assessment Quiz 4 questionsQuiz1.2
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Preview: Genius of Communication – Effective Listening 10 minsLecture1.26
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Effective Listening Chapter 1 15 minsLecture1.27
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Effective Listening Chapter 2 20 minsLecture1.28
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Effective Listening Chapter 3 10 minsLecture1.29
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Effective Listening Chapter 4 25 minsLecture1.30
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Day 15 – Audio Exercise 15 20 minsLecture1.31
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Day 16 – Audio Exercise 16 20 minsLecture1.32
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Day 17 – Audio Exercise 17 20 minsLecture1.33
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Day 18 – Audio Exercise 18 20 minsLecture1.34
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Day 19 – Audio Exercise 19 20 minsLecture1.35
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Day 20 – Audio Exercise 20 20 minsLecture1.36
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Day 21 – Audio Exercise 21 20 minsLecture1.37
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Genius of Communication Effective Listening: Self-Assessment Quiz 4 questionsQuiz1.3
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Preview: Genius of Communication – Building Relationships 10 minsLecture1.38
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Building Relationships Chapter 1 20 minsLecture1.39
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Building Relationships Chapter 2 25 minsLecture1.40
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Building Relationships Chapter 3 15 minsLecture1.41
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Building Relationships Chapter 4 10 minsLecture1.42
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Building Relationships Chapter 5 15 minsLecture1.43
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Day 22 – Audio Exercise 22 20 minsLecture1.44
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Day 23 – Audio Exercise 23 20 minsLecture1.45
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Day 24 – Audio Exercise 24 20 minsLecture1.46
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Day 25 – Audio Exercise 25 20 minsLecture1.47
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Day 26 – Audio Exercise 26 20 minsLecture1.48
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Day 27 – Audio Exercise 27 20 minsLecture1.49
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Day 28 – Audio Exercise 28 20 minsLecture1.50
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Genius of Communication Building Relationships: Self-Assessment Quiz 4 questionsQuiz1.4
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Preview: Genius of Communication – Conflict Resolution 10 minsLecture1.51
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Conflict Resolution Chapter 1 30 minsLecture1.52
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Conflict Resolution Chapter 2 10 minsLecture1.53
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Conflict Resolution Chapter 3 10 minsLecture1.54
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Conflict Resolution Chapter 4 20 minsLecture1.55
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Day 29 – Audio Exercise 29 20 minsLecture1.56
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Day 30 – Audio Exercise 30 20 minsLecture1.57
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Day 31 – Audio Exercise 31 20 minsLecture1.58
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Day 32 – Audio Exercise 32 20 minsLecture1.59
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Day 33 – Audio Exercise 33 20 minsLecture1.60
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Day 34 – Audio Exercise 34 20 minsLecture1.61
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Day 35 – Audio Exercise 35 20 minsLecture1.62
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Genius of Communication Conflict Resolution: Self-Assessment Quiz 4 questionsQuiz1.5
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Preview: Genius of Communication – Personal Image 10 minsLecture1.63
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Personal Image Chapter 1 15 minsLecture1.64
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Personal Image Chapter 2 15 minsLecture1.65
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Personal Image Chapter 3 20 minsLecture1.66
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Personal Image Chapter 4 15 minsLecture1.67
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Day 36 – Audio Exercise 36 20 minsLecture1.68
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Day 37 – Audio Exercise 37 20 minsLecture1.69
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Day 38 – Audio Exercise 38 20 minsLecture1.70
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Day 39 – Audio Exercise 39 20 minsLecture1.71
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Day 40 – Audio Exercise 40 20 minsLecture1.72
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Day 41 – Audio Exercise 41 20 minsLecture1.73
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Day 42 – Audio Exercise 42 20 minsLecture1.74
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Genius of Communication Personal Image: Self-Assessment Quiz 4 questionsQuiz1.6
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Preview: Genius of Communication – Manners and Etiquette 10 minsLecture1.75
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Manners and Etiquette Chapter 1 15 minsLecture1.76
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Manners and Etiquette Chapter 2 15 minsLecture1.77
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Manners and Etiquette Chapter 3 10 minsLecture1.78
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Manners and Etiquette Chapter 4 25 minsLecture1.79
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Manners and Etiquette Chapter 5 20 minsLecture1.80
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Day 43 – Audio Exercise 43 20 minsLecture1.81
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Day 44 – Audio Exercise 44 20 minsLecture1.82
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Day 45 – Audio Exercise 45 20 minsLecture1.83
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Day 46 – Audio Exercise 46 20 minsLecture1.84
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Day 47 – Audio Exercise 47 20 minsLecture1.85
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Day 48 – Audio Exercise 48 20 minsLecture1.86
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Day 49 – Audio Exercise 49 20 minsLecture1.87
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Genius of Communication Manners and Etiquette: Self-Assessment Quiz 4 questionsQuiz1.7
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Preview: Genius of Communication – Conflict Resolution
How to recognize conflicts, choose the best conflict resolution strategies, control emotions, negotiate and prevent escalation
Conflicts in our lives are inevitable given that contradictions between people will never be eliminated. Most often, the cause of discord is the psychological incompatibility (difference of interests) multiplied by the inability to control oneself. How we react in a conflict situation is always a matter of choice — it can be productive and meaningful or destructive and harmful. By mastering the skills of conflict resolution we learn how to resist manipulation and aggression and establish positive relationships.
In the process of learning, you will acquire practical skills necessary for effective prevention of destructive conflicts in personal and professional spheres and the tools to deal with conflicts that already exist.
This Conflict Resolution lesson is based on scientifically proven research and embraces a variety of strategies that you will be able to utilize immediately. This lesson includes examples of conflict resolution skills and an in-depth look into the basic strategies of dealing with conflict, the essential components of an I-message, emotional competence, effective ego state transactions, rules of assertiveness and identifying conflict triggers.
LESSON OVERVIEW
- 3 Practical exercises
- 4 Detailed mini-lectures
- 6 Educational video clips
- 13 Educational charts and pictures
ADDITIONAL BONUS:
- Step-by-step Guidance for Managing your Emotions