Depending on resolution strategies, each conflict may have a different outcome, where the best result is formed from collaborative and mutually beneficial decisions. It is for this reason that collaboration conflict management strategy is called a “win-win”, given that the goals, motifs and needs of both parties during the conflict are not only identified but also fully satisfied.
A collaboration strategy is based on a set of techniques along with an open-minded mentality, highly developed communication- and relationship-building skills — something that you will practice during this conflict management course. To solidify the results of the course, you will also be given homework.
A collaborative strategy is a great conflict management technique used when encouraging people to share their expertise and resources, create new products and services, or coordinate the levels of engagement. A collaborating conflict management style benefits individuals, business owners and organizations, helping them to be more cost-effective, creative and competitive.
This course teaches you how to use win-win strategies during negotiations to resolve conflicts and find the best outcome for both parties.
Please keep in mind that you will have access to the course for six months.
Course Overview:
- Battles Are Won before They Begin
- Causes of Conflict and Just a Few Examples
- The Principle of Superposition
- Three Illusions in Communication
- The “And-And” Principle
- Communication and Collaboration Skills
- The Key Mistakes that Beginners Make
- Tips for Self-Control
- The “Right” Motivation for Success
Course Includes:
- 5 Practical exercises
- 9 Detailed mini-lectures
- 5 Educational video clips
- 26 Educational charts and pictures
For any questions regarding the learning process or technical difficulties in accessing the course, email to: info@academyofsocialcompetency.com
Course Features
- Lectures 14
- Quizzes 1
- Duration 1 weeks
- Skill level All levels
- Language English
- Students 25
- Certificate Yes
- Assessments Yes