Effective Listening

The art of listening is one of the most outstanding characteristics of an effective communicator. Our ability to listen includes displaying an interest in conversation, processing information and providing the speaker with adequate feedback. Lacking the skill of effective listening results in frustration for both sides — the listener and the speaker. In the Effective Listening course you will practice verbal and non-verbal reactions that affect the flow of any conversation and the speaker’s disclosure. This course outlines 12 steps that will allow you to become a better listener.

• Do you know how to get other people to open up and share their thoughts without interrupting and being disrespectful?
• Can you maintain a dialogue with only a few questions?
• Are you able to just listen when communicating with others?
• Do you have difficulties understanding other people’s verbal messages and feelings when building relationships?
• Can you express listening and attention without saying a word?
• Do you know how to manage the intensity of communication and conduct conversation in a desired direction?
• Are you able to create a positive impression with your listening skills?

This course is a good fit for introverts who are tired of their isolation and need to expand their network in-width for personal and professional purposes. This course also works for extroverts, given that it provides an in-depth look into the psychology of relationships and helps in understanding the “laws of communication.”

How will you benefit?

• Facilitate meaningful communication
• Give accurate feedback on other people’s messages
• Encourage participation in conversation
• Listen effectively and minimize misunderstanding
• Display interest in what other people have to say
• Acknowledge the feelings of others
• Grasp the motives of what has been said
• Strengthen relationships through listening skills
• Build effective listening skills

What will you cover?

• Four modules of listening
• Building rapport and trust
• Non-verbal signals of listening
• Empathetic engagement
• Three techniques of active listening
• Developing skills of silence
• Barriers to effective listening
• Effective questioning skills

Who should attend?

• Those who would like to establish relationships with others faster
• Those who need to be trusted
• Those who are looking for better communication and understanding
• Those who would like to understand emotions of other
• Those who desire to develop their skills of asking questions effectively

Course Flow:

The Effective Listening course consists of self-paced online learning, series of daily exercises and a quiz. This course is offered in a 7-day format that teaches useful strategies of communication, mutual understanding and strengthening relationships. 

• 4 Detailed mini-lectures
• 6 Educational charts and pictures
• 4 practical exercises
• Desktop, TV and mobile access

Additional Bonus

• Step-by-step guideline for effective listening
• 9 Educational video clips

For any questions regarding the learning process or technical difficulties in accessing the course, email to: info@academyofsocialcompetency.com